Preorder Policy:

Last updated: July 28, 2025

Thank you for supporting Rainbow Café! Before placing your preorder, please take a moment to read the following terms. By submitting your order, you agree to these conditions:

🍰 1. Preorders Are Final

All preorders are made-to-order and customized. Because of the nature of our small-batch bakery, preorders are non-refundable and cannot be changed after payment is received.

If you need to adjust a delivery time or contact info, please email us at info@rainbowcafeandbakery.com within 24 hours of submitting the form.

📦 2. Pickup & Delivery

We currently offer delivery only in select areas of DFW.

  • You will receive a message with your estimated delivery day and time window the week of your order.
  • Delivery is **contactless** unless otherwise noted.
  • If you are unavailable to receive your box, please designate someone else or provide drop-off instructions. **We are not responsible for missed deliveries due to no-shows.**

3. Delivery Schedule

Fall boxes will be delivered on a rotating area-based schedule to help us keep things fresh and manageable.

  • **You’ll be notified of your assigned delivery day** after your order is confirmed.
  • We cannot guarantee specific time requests, but we’ll do our best to accommodate general preferences.
    

💵 4. Payment

Once you submit your preorder form, we will follow up within 48 hours with:

  • Your **total**
  • A **payment link** (Venmo, Zelle, or Square)
  • Delivery confirmation details
    

Payment must be received within 24 hours of invoicing to secure your box.

🧁 5. Product Info

All treats are baked in a home kitchen under the Texas Cottage Food Law.

  • Ingredients may include **wheat, dairy, eggs, soy, and nuts.**
  • We cannot guarantee allergen-free products at this time.
  • Each box is decorated and packed by hand; **some variation is natural and adds to the charm.**
    

📸 6. Photos + Sharing

We love seeing your unboxings and treat pics! Tag us @rainbowcafeandbakery so we can feature you.

By purchasing, you permit us to share any submitted photos or kind reviews on our social media, unless otherwise requested.

🌟 7. Questions?

If you have any questions before or after submitting your form, reach out to us at [insert preferred contact method — text, Instagram, etc.].

Thank you for being part of our community! 🌈✨

We appreciate your support of this small creative business. 💖